What?  You don’t have a plan for your conferencing and collaboration services?  Surprisingly, you’re not alone.  Today’s companies have become very adept at realizing a need for collaboration tools like audio and web conferencing.  They are very skilled at constructing RFP’s, spreadsheet check-lists, evaluating providers, and ultimately procuring audio and web services.  Now what?  Most [...]

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Is webconferencing really better than face-to-face or in person meetings? It’s a question I get asked on almost a daily basis.  As someone who makes their living selling the remote meeting I’m about to say the unthinkable – In most situations I’ve witnessed not only is webconferencing not better than an in person meeting, it’s often [...]

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Leaving money on the table. It’s one of our biggest fears as salespeople and business owners.  We continually wonder if we’re missing revenue generating opportunities.  How do we increase our business by another 10% this year? We automatically think the solution is to add additional products or services we don’t have today. And in some [...]

Collaboration · conferencing · Marketing · sales · sales demos

“I don’t know what I don’t know yet”… and the complimentary “I only know what I know” —  were the favorite catch phrases of a respected colleague from a previous company.  Most of the time when he would utter those phrases I knew what he meant but it’s another thing to really experience the idea [...]

Marketing · sales · saleseforce.com · Webconferencing

Our Lighthouse Conferencing webinar coaching program continues to be the fastest growing segment of our business. Our growth continues each year with the help of a few things: Great content and expertise provided by our speakers. Word of Mouth – you (our audience) gaining new and actionable insight from our webinars and spreading the word to [...]

Marketing · Webconferencing · webinar

FOR IMMEDIATE RELEASE Boulder, CO, April 1, 2011 — Lighthouse Conferencing and AT&T Inc. (NYSE: T), BT Conferencing (GB:BT:A), InterCall (a division of West Corporation) and PGi (NYSE: PGi)  today announced that they have entered into a definitive agreement under which Lighthouse will acquire AT&T conferencing assets, BT Conferencing, InterCall, and PGi in a cash-and-stock transaction currently valued [...]

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Do you love your conferencing provider?  It’s a fair question, isn’t it?  In today’s world of self-service, poor service, automated web site interaction, dropped cell phone calls, finicky internet service, and tech support phone trees that could reforest the Amazon we’ve become accustomed to buying services and partnering with service providers that we just don’t [...]

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Echoes.  Not everybody has experienced them but when you do it can really derail a meeting.  For the most part our customers never experience an echo on their conference calls. Yet, it can be extremely frustrating and distracting to your mission critical meetings.  When our 24/7 technical support team is called into a meeting by [...]

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Okay, I’ll admit it.  I’m a chronic multi-tasker.  The problem is that I am probably the world’s worst multi-tasker.  Instead of getting multiple things done well or even adequately, I end up doing all tasks poorly.  If you’ve ever been on an audio or web conference with me and heard me lose my thought mid-sentence, [...]

Audio Conferencing · Collaboration · remote meetings · tips · tricks · Video Conferencing · Web Conferencing

Since I have all our services at my disposal, I often get asked, given all the options, what do I use.  Now, this is a little bit like asking a waiter at a restaurant “what do you like?”. You have no idea if the waiter is a vegetarian, doesn’t like cilantro, or has a similar like/dislike palate [...]

Audio Conferencing · international conferencing · Lighthouse Conferencing · Video Conferencing · Web Conferencing