Today is a great day. It’s a big day. It’s a GREAT, BIG day for Lighthouse Conferencing.  Today we announce our partnership and commitment to 1% For The Planet, which means we have committed to donate 1% of our revenues back to the environment.  This is not some sort of marketing-we-don’t-really-pay type of commitment. Whether [...]

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I’m so fortunate that I don’t deal with angry customers very often.  At Lighthouse Conferencing we really go out of our way to build real, respectful, constructive, and often times friendly relationships with our customers.  In fact, we don’t even refer to our customers as “customers” but use “partner” or “client”.  It’s a small bit [...]

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  It may sound crazy at first but think about it.  Forget about the anxiety and stress that goes into both events — and your marketing webinar is an “EVENT’ — but both have the same pace and flow.  Just like a wedding, a marketing webinar, only takes maybe an hour for the actual webinar. [...]

event planning · virtual event planning · virtual meetings · web events · webinars

The other day I was scanning my twitter feed and read this post: “Skype – why do you suck? I’m happy to pay real $ for a premium service that doesn’t drop/freeze/pissmeoff… (sorry, had to vent)“ A brief background on the company this person works for/with – they are a premier investment firm in the [...]

Collaboration · free conferencing · skype · VoIP

I very easily could have named this post “The Office Environment As We Know It is Dead” – And wouldn’t that be fun?  Today, to declare something “dead” is a great, catchy way to grab your attention, but as we’ve seen more in our lifetimes than any other technology isn’t a killer, but it is [...]

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I was having lunch the other day with my friend (and very smart business person) Townsend.  We were on the subject of advisory services and the value that they provide.  He told me the following story and I thought I’d share it as it illustrates the value of advisory services (and what we’re trying to [...]

advisory services · consulting · x

What kinda of Guarantee does your collaboration provider offer?  At Lighthouse, we want you to be 100% satisfied.  Not just with the technology of your call or webinar but with every aspect of your collaboration experience.  Our guarantee is no-risk and easy to understand: If you’re not 100% satisfied you don’t pay. It’s that simple. [...]

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“I don’t know what I don’t know yet”… and the complimentary “I only know what I know” —  were the favorite catch phrases of a respected colleague from a previous company.  Most of the time when he would utter those phrases I knew what he meant but it’s another thing to really experience the idea [...]

Marketing · sales · saleseforce.com · Webconferencing

FOR IMMEDIATE RELEASE Boulder, CO, April 1, 2011 — Lighthouse Conferencing and AT&T Inc. (NYSE: T), BT Conferencing (GB:BT:A), InterCall (a division of West Corporation) and PGi (NYSE: PGi)  today announced that they have entered into a definitive agreement under which Lighthouse will acquire AT&T conferencing assets, BT Conferencing, InterCall, and PGi in a cash-and-stock transaction currently valued [...]

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Do you love your conferencing provider?  It’s a fair question, isn’t it?  In today’s world of self-service, poor service, automated web site interaction, dropped cell phone calls, finicky internet service, and tech support phone trees that could reforest the Amazon we’ve become accustomed to buying services and partnering with service providers that we just don’t [...]

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