Today is a great day. It’s a big day. It’s a GREAT, BIG day for Lighthouse Conferencing.  Today we announce our partnership and commitment to 1% For The Planet, which means we have committed to donate 1% of our revenues back to the environment.  This is not some sort of marketing-we-don’t-really-pay type of commitment. Whether [...]

No tags

I’m so fortunate that I don’t deal with angry customers very often.  At Lighthouse Conferencing we really go out of our way to build real, respectful, constructive, and often times friendly relationships with our customers.  In fact, we don’t even refer to our customers as “customers” but use “partner” or “client”.  It’s a small bit [...]

No tags

The other day I was scanning my twitter feed and read this post: “Skype – why do you suck? I’m happy to pay real $ for a premium service that doesn’t drop/freeze/pissmeoff… (sorry, had to vent)“ A brief background on the company this person works for/with – they are a premier investment firm in the [...]

Collaboration · free conferencing · skype · VoIP

Lighthouse Conferencing has nearly 100 different access points around the Globe!  Knowing what I know about how many times your voice traffic switches, jumps, transports onto traditional PSTN lines, on to VoIP, back to PSTN, and onto our bridges – it still amazes me that we’re able to have crystal clear phone conversations with no [...]

Global Conferencing · international conferencing

I very easily could have named this post “The Office Environment As We Know It is Dead” – And wouldn’t that be fun?  Today, to declare something “dead” is a great, catchy way to grab your attention, but as we’ve seen more in our lifetimes than any other technology isn’t a killer, but it is [...]

No tags

What kinda of Guarantee does your collaboration provider offer?  At Lighthouse, we want you to be 100% satisfied.  Not just with the technology of your call or webinar but with every aspect of your collaboration experience.  Our guarantee is no-risk and easy to understand: If you’re not 100% satisfied you don’t pay. It’s that simple. [...]

No tags

What?  You don’t have a plan for your conferencing and collaboration services?  Surprisingly, you’re not alone.  Today’s companies have become very adept at realizing a need for collaboration tools like audio and web conferencing.  They are very skilled at constructing RFP’s, spreadsheet check-lists, evaluating providers, and ultimately procuring audio and web services.  Now what?  Most [...]

No tags

Leaving money on the table. It’s one of our biggest fears as salespeople and business owners.  We continually wonder if we’re missing revenue generating opportunities.  How do we increase our business by another 10% this year? We automatically think the solution is to add additional products or services we don’t have today. And in some [...]

Collaboration · conferencing · Marketing · sales · sales demos

“I don’t know what I don’t know yet”… and the complimentary “I only know what I know” —  were the favorite catch phrases of a respected colleague from a previous company.  Most of the time when he would utter those phrases I knew what he meant but it’s another thing to really experience the idea [...]

Marketing · sales · saleseforce.com · Webconferencing

Okay, I’ll admit it.  I’m a chronic multi-tasker.  The problem is that I am probably the world’s worst multi-tasker.  Instead of getting multiple things done well or even adequately, I end up doing all tasks poorly.  If you’ve ever been on an audio or web conference with me and heard me lose my thought mid-sentence, [...]

Audio Conferencing · Collaboration · remote meetings · tips · tricks · Video Conferencing · Web Conferencing